If you purchased the Solowheel directly from Solowheel Seattle and you wish to return it for a refund, you may do so within 10 days of purchase. The Solowheel must be returned unused and in the original packaging. Risk of loss remains with you until Solowheel Seattle receives the returned unit. Shipping and restocking fees will be deducted from your refund.
Limited Warranty for U.S. Consumers
Inventist Inc. warrants to the original consumer purchaser of the Solowheel (“Purchaser”) that the product will be free from defects in materials and manufacture on the date of purchase and will remain serviceable for a period of one year after the date of Purchaser’s purchase, subject to the exclusions in the following paragraph.
2. Exclusions from Warranty Coverage
This Limited Warranty does not cover damage to the Solowheel or any component part caused by any of the following: all external causes such as (but not limited to) dropping, accident, collision, abuse, vandalism, negligence, improper handling, maintenance, or storage, neglect; misuse such as riding over obstacles, overloading, racing, or otherwise using the Solowheel contrary to the instructions and warnings contained in the user manual and DVD provided by Inventist; normal wear and tear, deterioration of paint, trim and appearance items that results from use and/or exposure to the elements; cleaning with a high- pressure water system, abrasives or solvents; damage and/or defects caused by unauthorized and/or improper attempts to repair, alter, disassemble or otherwise modify the Solowheel or any of its components; damage caused by improper electrical connection, improper tire inflation, exposure to chemicals, water or excessive temperatures; and/or any damage and/or failure resulting from earthquake, fire, flood or other casualty or acts of God.